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Terms and Conditions

 

It is your (the client) responsibility to read and understand the following terms and conditions before making an order on this website (www.soundirs.com) or using any of the services provided at this website (www.soundirs.com)

 

Recording

Booking:

A 50% deposit is required to book and schedule studio time.  The remaining balance is due at the end of your session before any files are delivered.

All payments are final and non-refundable. 

 

Rescheduling:

All requests to reschedule a recording session must be done no less than one hour before the scheduled time.  Any requests to reschedule that are made LESS than two hours before the scheduled session will forfeit any deposit that has been paid and requesting to book a new session will require a new 50% deposit.  All rescheduling requests must take place within 12 months from the original session date in order or any deposit is forfeited.

 

Cancellation:

If for any reason you need to cancel your studio time completely, please notify management immediately. For all cancellations, the initial 50% deposit is forfeited and non-refundable - no exceptions. 

 

Session Start Time:

Regardless of your arrival time, you, the client, are responsible to pay for the entire session booked.  Consideration for adjusting or extending the studio session shall be extended if our personnel, facilities, or equipment cause your session to be cut short or not run smoothly.  

 

Preparing For Your Session:

  • Any files or links needed for the session should be emailed to oshay@oshaymusicgroup.com prior to session or brought with the client on a flash drive or external hard drive.   

 

During Your Session:

  • Editing your files, exporting your song and session files, and emailing them to you are all completed within your session time and usually takes about 5-10 minutes.

  • We will always provide a rough mix MP3 or WAV file export of your music during your session.  We can also provide the actual Pro Tools or other DAW session as well if you bring a flash drive or hard drive the day of your session.  If you do not have a hard drive, the engineer can send your session files via Songspace or Wetransfer during your session’s scheduled time. If you request your session files after your session has commenced, there will be a minimum charge of twenty-five dollars ($25) for us to put your session files on your hard drive OR send them to you via Songspace or Wetransfer. Files sent via Songspace or Wetransfer must be downloaded within seven days of your files being uploaded.

  • For promotional purposes for the studio and the client and with your approval and entirely at your discretion, we may take a quick photo of your recording. Within 24-28 hours, we share and tag you in this photo with an appropriate caption on our social media pages. 

 

Edits and Revisions:

  • For any edit or rough mix revision requests received after your session there is a minimum charge of $40 for edits or mix revisions of any kind. Normal hourly rates apply for anything over 30 minutes worth of work. This policy excludes mix packages and bundles which will be specified upon booking.

 

General Policies and Regulations:

  • There is no smoking, illegal drug use, or eating and drinking inside the studio control room or vocal booth except for bottled water.  You can use the outback area for smoking and the lobby/lounge area for eating and drinking.  We reserve the right to deny entry or refuse business without refund, liability or compensation if the circumstances so require.  The Sound IRS policies and regulations are subject to change without notice.  

 

Mixing and Mastering

This Service allows you to have your songs mixed and/or mixed and mastered by a professional Mix and/or Mastering Engineer and obtain downloads of the mixed & mastered song “tracks” via email.

 

We value your privacy and will not share your contact information with anyone without your clear and expressed written consent.  We will not share or upload your music to any public platform without your clear and expressed written consent.  However we do reserve the right to share just your name and/or song artwork as client and reference material.

   

Payments:

A 50% non-refundable deposit is required to begin work on any project and payment must be made in full before any files will be made available for download.  We accept payments via Cash App, Paypal, Venmo, and Zelle.  Cash, personal checks, and Western Union or any other method of payment are not accepted. 

 

Uploading Material: 

We provide instructions on how to properly prepare and send your material for our Mixing and Mastering services. The client is responsible for following these directions Before uploading any material. When using our services we encourage you, the client, to remember:

 

  • Ensure that the trackout files are not clipping.

  • No peaks louder than -6db.

  • Do not apply compression, normalization, EQ or any effects to any tracks.  If you do have a very specific effect that you like please also provide a duplicate of the track; one with the effects and the other without the effects.

  • Individual audio tracks submitted should be recorded at least at a sample rate of 44.1kHz and bit depth of 16-bit.

  • Though not required, accurately naming each exported audio track will help speed things up in the mixing process.

  • Valid ownership or licensing of all files uploaded

  • Include any notes or suggestions for the mix

 

It is our prerogative to decline a request to book if the client's material is not prepared or sent correctly.

Turnaround Time:

Delivery of your first mix and/or master is 2-3 business days.  Delivery of final mix or mix and master downloads is dependent upon your feedback and how many revisions are needed based on your feedback.   Turnaround time for each revision is 2-3 business days.  Mix or mix and master files for review will be delivered in a Songspace streamable only link in your email.  Upon final approval of mix or mix and master, no more complimentary revisions will be made and you will be provided with a downloaded Songspace link (available for 7 days and after which will be deleted) including your full, instrumental, acapella, and tv mixes.  All requests are handled on a first come first serve basis.  All turnaround times stated on our website or by e-mail are only an estimation and may change based on the specific needs of each project. 

Revisions:

Each purchase includes unlimited revisions.  Revisions are designed for minor adjustments such as changes to the volume of an instrument or effect.  Revisions do not include sharing new goals or visions for the song, the addition of new tracks or instruments, or changes to the arrangement of the song.  You have up to 5 days from the time we send your mix to request any free revisions. After each revision, you have 2 days to request another free revision.  After day 2 of receiving your latest revision, your project is considered completed if you have not requested any additional revision.  


Refunds:

We extended complimentary unlimited revisions for your song based on the criteria described above and pride ourselves on exceptional community and customer service.  We however do not issue refunds once we have received your deposit and begun working on your song.  

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Contact

+1615-669-2052