Question 1

When will I get my order?

Accepted Answer

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
●  USA: 3–4 business days
●  Europe: 6–8 business days
●  Australia: 2–14 business days
●  Japan: 4–8 business days
●  International: 10–20 business days

Question 2

When will I get my order?

Accepted Answer

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
●  USA: 3–4 business days
●  Europe: 6–8 business days
●  Australia: 2–14 business days
●  Japan: 4–8 business days
●  International: 10–20 business days

Question 3

What is mixing?

Accepted Answer

Mixing a song is similar to baking a cake.  It's the art and process of combining several different ingredients together to create a final product that is pleasing to the ear.  In music you are combining all the instruments along with effects when needed to create a finished song that can be played in a cd player, on a turntable, or streamed via services like Spotify, Apple Music, and Tidal.

Question 4

Do you host parties for kids?

Accepted Answer

Yes!  We do offer events for kids and teenagers that do NOT feature alchol but have the option of mocktails (cocktails with NO ALCOHOL).

Question 5

How long have you been in business?

Accepted Answer

Sound IRS is a part of Oshay Music Group, LLC which has officially been in business since March 2018.  However, Sound IRS's sole employee, Louric Oshay, has over 10 years experience in music production, audio engineering, and audio production training and instruction.

Question 6

How do I book a recording session?

Accepted Answer

Sound IRS partners with Tha Underground Studio in Nashville, TN and The Record Shop Studio in Lavergne, TN so the best way to book your next recording sessions is to email oshay@oshaymusicgroup.com or call 615-669-2052

Question 7

When will I get my order?

Accepted Answer

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
●  USA: 3–4 business days
●  Europe: 6–8 business days
●  Australia: 2–14 business days
●  Japan: 4–8 business days
●  International: 10–20 business days

Question 8

What's included with my session?

Accepted Answer

In addition to access to the studio and it's equipment (based on availability), every session includes the engineer, basic editing to get rid of unwanted noise like the sound of jewelry or clothes russling in the mic, and a rough mix.

Question 9

When will I get my order?

Accepted Answer

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
●  USA: 3–4 business days
●  Europe: 6–8 business days
●  Australia: 2–14 business days
●  Japan: 4–8 business days
●  International: 10–20 business days

Question 10

Do you host parties for kids?

Accepted Answer

Yes!  We do offer events for kids and teenagers that do NOT feature alchol but have the option of mocktails (cocktails with NO ALCOHOL).

Question 11

What's included with my session?

Accepted Answer

In addition to access to the studio and it's equipment (based on availability), every session includes the engineer, basic editing to get rid of unwanted noise like the sound of jewelry or clothes russling in the mic, and a rough mix.

Question 12

What's included with my session?

Accepted Answer

In addition to access to the studio and it's equipment (based on availability), every session includes the engineer, basic editing to get rid of unwanted noise like the sound of jewelry or clothes russling in the mic, and a rough mix.

Question 13

When will I get my order?

Accepted Answer

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
●  USA: 3–4 business days
●  Europe: 6–8 business days
●  Australia: 2–14 business days
●  Japan: 4–8 business days
●  International: 10–20 business days

Question 14

When will I get my order?

Accepted Answer

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
●  USA: 3–4 business days
●  Europe: 6–8 business days
●  Australia: 2–14 business days
●  Japan: 4–8 business days
●  International: 10–20 business days

Question 15

What is Mastering?

Accepted Answer

Mastering is the final step of audio post-production. Mastering is used to balance all the sounds in a song after the mix to enhance the song when playing it back on various platforms.  Mastering typically uses tools like EQ, compression, and limiting.  If mixing is like having your car washed, then mastering would be like having it detailed or waxed and polished.

Question 16

How do I pay for my recording session?

Accepted Answer

Recording session payment require 50% deposit to confirm session and balance is due at the end of the session BEFORE files are email.  You can pay the deposit via Cash App, Venmo, or Zelle.  Balance can be paid with cash or the same methods used to pay the deposit.

Question 17

My order should be here by now, but I still don't have it. What should I do?"

Accepted Answer

Before getting in touch with us, please help us out by doing the following:
●  Check your shipping confirmation email for any mistakes in the delivery address
●  Ask your local post office if they have your package
●  Stop by your neighbors in case the courier left the package with them

Question 18

What is the difference between the various tiers for Beats and Bars?

Accepted Answer

All Beats and Bars events feature guided instructions, music software access, and a producer showcase event finale.  
 
Beats and Bars Standard ALSO includes:
 
Beats and Bars DELUXE ALSO includes:

Question 19

My order should be here by now, but I still don't have it. What should I do?"

Accepted Answer

Before getting in touch with us, please help us out by doing the following:
●  Check your shipping confirmation email for any mistakes in the delivery address
●  Ask your local post office if they have your package
●  Stop by your neighbors in case the courier left the package with them

Question 20

My order should be here by now, but I still don't have it. What should I do?"

Accepted Answer

Before getting in touch with us, please help us out by doing the following:
●  Check your shipping confirmation email for any mistakes in the delivery address
●  Ask your local post office if they have your package
●  Stop by your neighbors in case the courier left the package with them

Question 21

Do y'all make beats too?

Accepted Answer

Sound IRS uses OMG Beats for music production services.  You can find them by clicking on the "Beats" tab in the menu bar on this page?

Question 22

What is the difference between the various tiers for Beats and Bars?

Accepted Answer

All Beats and Bars events feature guided instructions, music software access, and a producer showcase event finale.  
 
Beats and Bars Standard ALSO includes:
 
Beats and Bars DELUXE ALSO includes:

Question 23

My order should be here by now, but I still don't have it. What should I do?"

Accepted Answer

Before getting in touch with us, please help us out by doing the following:
●  Check your shipping confirmation email for any mistakes in the delivery address
●  Ask your local post office if they have your package
●  Stop by your neighbors in case the courier left the package with them

Question 24

Do y'all make beats too?

Accepted Answer

Sound IRS uses OMG Beats for music production services.  You can find them at www.omgbeatsonline.com

Question 25

Do y'all make beats too?

Accepted Answer

Sound IRS uses OMG Beats for music production services.  You can find them by clicking on the "Beats" tab in the menu bar on this page?

Question 26

What services do you offer?

Accepted Answer

We offer recording, mixing, mastering, audio production & engineering training, and artist consultation services.

Question 27

My order should be here by now, but I still don't have it. What should I do?"

Accepted Answer

Before getting in touch with us, please help us out by doing the following:
●  Check your shipping confirmation email for any mistakes in the delivery address
●  Ask your local post office if they have your package
●  Stop by your neighbors in case the courier left the package with them

Question 28

My order should be here by now, but I still don't have it. What should I do?"

Accepted Answer

Before getting in touch with us, please help us out by doing the following:
●  Check your shipping confirmation email for any mistakes in the delivery address
●  Ask your local post office if they have your package
●  Stop by your neighbors in case the courier left the package with them

Question 29

Can i bring my friends with me?

Accepted Answer

You are strongly encouraged to bring only essential workers necessary for your recording session.

Question 30

Do I need to bring anything with me?

Accepted Answer

You first need to bring an open mind ready to "wine down and turn up" while learning something new!  
 
If you need to bring anything additional we will cover those details with you during event registration.

Question 31

How do I track my order?

Accepted Answer

You will receive a tracking link via email when your order ships out.

Question 32

What will be included with my mix?

Accepted Answer

All final mixes will be delivered in wav and mp3 formats and will include the following mix versions:
Full Mix (All the music and all the vocals included
Acapella Mix (All the vocals but no music included)
Instrumental Mix (All the music but no vocals included)
Performance Mix (All music and all vocals included EXCEPT for the lead vocal on the verses)

Question 33

How do I track my order?

Accepted Answer

You will receive a tracking link via email when your order ships out.

Question 34

How do I track my order?

Accepted Answer

You will receive a tracking link via email when your order ships out.

Question 35

How do I track my order?

Accepted Answer

You will receive a tracking link via email when your order ships out.

Question 36

Can i bring my friends with me?

Accepted Answer

You are strongly encouraged to bring only essential workers necessary for your recording session.

Question 37

How do I track my order?

Accepted Answer

You will receive a tracking link via email when your order ships out.

Question 38

How do I book a mixing or mastering session?

Accepted Answer

You can book your next mixing or mastering session by succefully completing the book now form on this page.

Question 39

Do I need to bring anything with me?

Accepted Answer

You first need to bring an open mind ready to "wine down and turn up" while learning something new!  
 
If you need to bring anything additional we will cover those details with you during event registration.

Question 40

What is the best way to contact you if i have a question?

Accepted Answer

The best to contact us for general questions is to send an email to oshay@oshaymusicgroup.com.  If you have already booked a session and you have a question specific to your mix that is not answered on this page, you can reach Oshay at 615-669-2052.

Question 41

How do I track my order?

Accepted Answer

You will receive a tracking link via email when your order ships out.

Question 42

Can i bring my friends with me?

Accepted Answer

You are strongly encouraged to bring only essential workers necessary for your recording session.

Question 43

When do I pay for my session?

Accepted Answer

50% deposit is due once you receive the session confirmation email and no less than 24 hours before the scheduled session start time.

Question 44

What’s your return policy?

Accepted Answer

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at oshay@oshaymusicgroup.com
 
If you’re unsure which size would fit better, check out our sizing charts that are availabe in the product description. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at oshay@oshaymusicgroup.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

Question 45

Are Mixing and Mastering the same?

Accepted Answer

Mixing and Mastering use some of the same tools and concepts but they are not the same.  Mixing is applied to all the indivuals music elements in a song like the kick drum, piano, vocals, guitar, etc.  Mastering is usually only applied to the finished song once those kick drums, pianos, vocals, guitars, etc have already been mixed together.

Question 46

When do I pay for my session?

Accepted Answer

50% deposit is due once you receive the session confirmation email and no less than 24 hours before the scheduled session start time.

Question 47

What’s your return policy?

Accepted Answer

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at oshay@oshaymusicgroup.com
 
If you’re unsure which size would fit better, check out our sizing charts that are availabe in the product description. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at oshay@oshaymusicgroup.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

Question 48

What’s your return policy?

Accepted Answer

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at oshay@oshaymusicgroup.com
 
If you’re unsure which size would fit better, check out our sizing charts that are availabe in the product description. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at oshay@oshaymusicgroup.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

Question 49

What’s your return policy?

Accepted Answer

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at oshay@oshaymusicgroup.com
 
If you’re unsure which size would fit better, check out our sizing charts that are availabe in the product description. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at oshay@oshaymusicgroup.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

Question 50

What’s your return policy?

Accepted Answer

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at oshay@oshaymusicgroup.com
 
If you’re unsure which size would fit better, check out our sizing charts that are availabe in the product description. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at oshay@oshaymusicgroup.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

Question 51

What’s your return policy?

Accepted Answer

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at oshay@oshaymusicgroup.com
 
If you’re unsure which size would fit better, check out our sizing charts that are availabe in the product description. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at oshay@oshaymusicgroup.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

Question 52

How do I submit my song for mixing or mastering?

Accepted Answer

Once you have successfully completed the booking form you will receive an email with the same instructions as what's listed below:
 
Once you have successfully exported all the individual tracks from your recording session (click on the "exporting multitracks" FAQ for more info on this), you will upload the .zip file to www.wetransfer.com and then email us the wetransfer link.

Question 53

Do you offer virtual events synchronous with in-person events?

Accepted Answer

We do have the ability to plan for a synchronous sip and sample party.

Question 54

Do you offer virtual events synchronous with in-person events?

Accepted Answer

We do have the ability to plan for a synchronous sip and sample party.

Question 55

When do I pay for my session?

Accepted Answer

50% deposit is due once you receive the session confirmation email and no less than 24 hours before the scheduled session start time.

Question 56

Do I own the music I create at a Beats and Bars event?

Accepted Answer

Yes!  Copright law says that you are owner of any orginal work you created in a tangible medium of expression, i.e. a beat, painting, song lyrics, etc from the point of creation.

Question 57

What equipment do you record with at Tha Underground Studio?

Accepted Answer

Neumann U87
Warm Audio Tone Beast preamp
JBL & Yamaha monitors
UA Apollo
Control 24 control surface
Plug-ins by Universal Audio, Waves, Fab Filter, and more!

Question 58

How do I pay my deposit?

Accepted Answer

Deposit payment methods accepted are Cash App, Venmo, Paypal, and Zelle.  Deposits cannot be paid in cash.

Question 59

Do you offer refunds?

Accepted Answer

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at oshay@oshaymusicgroup.com with photos of wrong/damaged items and we’ll sort that out for you.

Question 60

Do you offer refunds?

Accepted Answer

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at oshay@oshaymusicgroup.com with photos of wrong/damaged items and we’ll sort that out for you.

Question 61

Do you offer refunds?

Accepted Answer

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at oshay@oshaymusicgroup.com with photos of wrong/damaged items and we’ll sort that out for you.

Question 62

How do I pay my deposit?

Accepted Answer

Deposit payment methods accepted are Cash App, Venmo, Paypal, and Zelle.  Deposits cannot be paid in cash.

Question 63

Do you offer refunds?

Accepted Answer

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at oshay@oshaymusicgroup.com with photos of wrong/damaged items and we’ll sort that out for you.

Question 64

Do you offer refunds?

Accepted Answer

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at oshay@oshaymusicgroup.com with photos of wrong/damaged items and we’ll sort that out for you.

f.a.q.

Frequently asked questions

When will I get my order?

When will I get my order?

What is mixing?

Do you host parties for kids?

How long have you been in business?

How do I book a recording session?

When will I get my order?

What's included with my session?

When will I get my order?

Do you host parties for kids?

What's included with my session?

What's included with my session?

When will I get my order?

When will I get my order?

What is Mastering?

How do I pay for my recording session?

My order should be here by now, but I still don't have it. What should I do?"

What is the difference between the various tiers for Beats and Bars?

My order should be here by now, but I still don't have it. What should I do?"

My order should be here by now, but I still don't have it. What should I do?"

Do y'all make beats too?

What is the difference between the various tiers for Beats and Bars?

My order should be here by now, but I still don't have it. What should I do?"

Do y'all make beats too?

Do y'all make beats too?

What services do you offer?

My order should be here by now, but I still don't have it. What should I do?"

My order should be here by now, but I still don't have it. What should I do?"

Can i bring my friends with me?

Do I need to bring anything with me?

How do I track my order?

What will be included with my mix?

How do I track my order?

How do I track my order?

How do I track my order?

Can i bring my friends with me?

How do I track my order?

How do I book a mixing or mastering session?

Do I need to bring anything with me?

What is the best way to contact you if i have a question?

How do I track my order?

Can i bring my friends with me?

When do I pay for my session?

What’s your return policy?

Are Mixing and Mastering the same?

When do I pay for my session?

What’s your return policy?

What’s your return policy?

What’s your return policy?

What’s your return policy?

What’s your return policy?

How do I submit my song for mixing or mastering?

Do you offer virtual events synchronous with in-person events?

Do you offer virtual events synchronous with in-person events?

When do I pay for my session?

Do I own the music I create at a Beats and Bars event?

What equipment do you record with at Tha Underground Studio?

How do I pay my deposit?

Do you offer refunds?

Do you offer refunds?

Do you offer refunds?

How do I pay my deposit?

Do you offer refunds?

Do you offer refunds?

How do I pay my deposit?

Do you offer refunds?

Do you offer product designs and colors in addition to what's listed on your website?

When is my session remaining balance due?

Can I sell my beat I create at a Beats and Bars event?

When is my session remaining balance due?

When is my session remaining balance due?

Do you offer product designs and colors in addition to what's listed on your website?

Do you offer product designs and colors in addition to what's listed on your website?

Do you offer product designs and colors in addition to what's listed on your website?

Do you offer product designs and colors in addition to what's listed on your website?

What equipment do you record with at The Record Shop Studio?

Do you offer product designs and colors in addition to what's listed on your website?

How do I sell my beat?